A Reflective Critique of a Significant Episode of Communication.

A Reflective Critique of a Significant Episode of Communication.

Assignment

Due May 24, 2020 18:00 hrs

  

  • A Reflective Critique of a Significant Episode of Communication.
  • An Assignment of 2500 words that examines a Significant Episode of Communication. 

 

               Assignment Number 2:                                     

  • You are required to think of a Significant Episode of Communication from your past: this can have been either a planned or an unplanned situation
  • You are required to undertake a critical discussion of the communication reflecting upon the counselling approaches utilised by the Mental Health Nurse.
  • Your interview could involve the person suffering, or their carer/partner. An episode drawn from your clinical practice environment is preferable, however if this is not possible the client may also be from a workplace, school or personal family life context.
  • You are required to reflect upon and critically discuss (with integrated support from the literature), an appropriate communication and counselling approach. In your discussion, you must refer specifically to the following issues:
  • What is preferred theoretical model of counselling/helping;
  • Application of the model of counselling /helping to achieve health goals with individuals, families and groups;
  • Maintaining a therapeutic relationship;
  • Students are required to describe and explore appropriate strategies and interventions they utilised with reference to theory and practice of contemporary counselling.
  • Students are also required to reflect upon their overall effectiveness within the communication episode. 
  • Students are required to reference correctly, using the APA reference style of citing author, and year of publication.  Use direct quotes sparingly.  
  • Reference to a wide range of current literature is expected, particularly journals (if you do not do this you will NOT do well).

 

 

 

Tasks to be undertaken:

  1. Students are required to consider a significant episode of communication involving an individual requiring support and who is undergoing emotional and/or mental health issues that are affecting their functioning.
  2. You could [i] base this on an interview / interaction you might already be having with a consumer or [ii] you could interview a significant person/carer who is experiencing emotional difficulties and requiring additional support. 

 

Overview of the Episode of Communication:

                3a.       Students are to provide an overview of their perception of the situation. 

3b.  Students are to provide any limitations to their overview of their assessment.  Is there a gap in their perception?  If yes, please specify.

  1. What are the variables that are affecting this person?  In your response examine variables such as:
    • Environmental;
    • Cultural; ? Social.
  2. Students are required to identify and document the cognitive, emotional and behavioural barriers that are interplaying in this person’s experience.

 

Overview of preferred Theoretical Communication and Counselling Model:

6a.          Students are required to specify which theory / model they found useful in working with this person’s current predicament.

6b.         Students are required to explore and describe the key principles of their chosen model and analyse why this model lends itself to this helping session (i.e. Psychodynamic, CBT, Person-Centred etc. approaches).

 

Exploration of preferred Communication Theory Model

  1. Students are required to identify and explore the practical application of the strategies/interventions associated with the model that were utilised to support this person’s current emotional state, feelings and/or behaviour.
  2. Students are required to identify and document the strengths and limitations of the models that you have chosen within their practice setting.

 

 

Reflections after the counselling session.

9a.  At the end of the communication session, students are required to reflect on the session and explore their type of interviewing style.

9b.  Students are also to reflect on and document what they perceive as their interviewing strengths and weaknesses. 

9c.    On reflection, how did this interview affect you and what was your learning from this helping interview?

9d.  On reflection, how did you go about building rapport with the client?

9e.    On reflection, how did your verbal and non-verbal language help or hinder your efforts to build rapport with your client?

9f.   On reflection, what past experiences helped or hindered your efforts to build rapport?

10a.   During the counselling session were you aware of variables that affected your effectiveness?  If so, how and when?

10b.  On reflection, were you able to maintain effective listening skills throughout the counselling session?  If no, why not?  Specify when you were ineffective.

10c.  Identify which prompts during the counselling session you did not recognise or decided not to respond to, and state why?

11.  Identify your own learning requirements to enhance your counselling skills for the future.

 

Presentation Guide for Assignment Two

 

  • Your report should have 1.5 line spacing.
  • Set your margins at 2.5 cm for left and right margins.
  • Use the APA referencing style of author and date.
  • Write in the 3rd person at all times.
  • You need to include: o A Title Page.
    • A Table of Contents.
    • A Table of tables or figures (if used).

 

 

 

 

 

Some areas to consider in writing your assignment: 

 

Introduction: 

 

In your introduction ensure that you:  

 

  • Provide a clear overview of the episode of communication.  State, who, what, when and how and what lead to this interaction/ interview.
  • Provide a brief introduction to the context of the communication episode; including the authors own role as well as the issues affecting this person.   
  • State the appropriate communication and counselling approaches that you will be discussing and using.
  • Remember that the introduction should only state what you are going to do; the analysis is to occur in the body of your essay.

 

Body of Analytical Essay

 

Overview of the Episode of Communication:

 

  • Briefly document a snapshot of the client’s background.
  • Specify whether the client is from a workplace, school or personal family life.
  • State whether your client is undergoing emotional and/or mental health issues that is affecting their functioning.
  • State how is their functioning affected.
  • Upon reflection, document which variables were affecting this persons’ emotions, feelings and behaviour.  Were they environmental, cultural or social, and if so, why?
  • Upon reflection, document which variables were affecting your emotions, feelings and behaviour.  Were they environmental, cultural or social, and if so, why?

 

Overview & Application of your preferred Counselling Model:

 

  • The aim of section three is to ensure that your communication strategies are based around expert opinion: 
  • Clearly discuss with reference to the literature the preferred theoretical model/approaches that you used.  
  • Document the key beliefs/principles of your preferred theoretical model and explore how the model that you have chosen applied to the communication session; include any assumptions that underpinned your practice as well as the communication strategies that were utilised.
  • Analyse the key strengths and limitations of the model(s) that you have chosen to use in your episode of communication. 

 

Analysis of the communication process: 

 

  • What do you perceive as your communication strengths and weaknesses and why?
  • Did this episode of communication affect you?  If so, how?
  • What did you learn by preparing for and conducting a communication session having reflected upon your preferred theoretical model? 
  • How successful were you at building rapport with the client?  What factors promoted and hindered rapport building?
  • Do you believe that your verbal language during the counselling session promoted or hindered rapport building with your client?  Provide examples to support your response.
  • During the counselling session how did any of the variables (identifies in section 1 above) impact upon your effectiveness?  If so, how and when?  Please provide specific and measurable examples.
  • During the counselling session were you able to maintain effective listening throughout?  If no, why not?   Please provide specific and measurable examples.
  • During the counselling session did you identify any prompts or clues that you decided not to respond to?  If yes, what was the basis of that decision?

 

Conclusion:

You are required to summarise the major points in the body of your Analytical Assignment.  A good conclusion should answer your introduction and needs to be specific and measurable and not made up of global, unsubstantiated, ‘feel good’ statements.  Restate the key area under investigation and provide an appropriate cause and effect response.  

 

 

 

 

 

 Assignment Number 2 Marking Guide

 

Section

Criteria

Mark

Allocation

1. Introduction & Conclusion:

 

?      Provides a clear, concise introduction & conclusion to the assignment.

 

5

2. Overview of the Episode of Communication:

 

  • Brief description of the purpose of the interaction: who was involved and what was happening?
  • When did this occur? Where did this take place?
  • What variables were impacting upon both the MH Nurse and client’s communication?
  • Any other information that would be helpful so that the person is able to get a picture of the scene.

5

3. Overview of preferred Theoretical Communication and Counselling Model:

 

?          Provides an overview of the preferred theoretical model of counselling/communicating/helping. ?          Include major assumptions in the process of counselling/helping, strategies and interventions).

10

4. Application of chosen theoretical communication and counselling model to practice:

 

  • Explores and describes the use of the preferred theoretical model of counselling/helping within the communication episode.
  • Provides relevant discussion around the application of the model including examples of how and where the preferred model applied to the communication episode.

15

5. Analysis of the communication process, including (use only the cues that are relevant to your episode of communication:

 

  • Identification of effective and ineffective use of self in the therapeutic communication.
  • What were your strengths and weaknesses in your communication skills?
  • How did this interview affect you and what was your learning from this helping interview?
  • How did you go about building rapport with the client?
  • How did your verbal and non-verbal language help or hinder your efforts to build rapport with your client?
  • What role did past experiences playing in helping or hindering your efforts to communicate?
  • How aware were you aware of variables that affected your effectiveness?  If so, what, how and when?
  • Were you able to maintain effective listening skills throughout the counselling session?  If no, why not?  Specify when you were ineffective.
  • Which prompts during the counselling session did you recognise /not recognise or decided not to respond to, and why?

10

6. Demonstrates communication and referencing skills that:

 

  • Complies with guidelines for assignment writing (APA system).
  • Uses current literature from a variety of sources.
  • Expresses ideas clearly.
  • Structures assignment logically, including introduction and conclusion.
  • Demonstrates evidence of critical discussion.

5

TOTAL

 

50

Assignment Number 2 Marking Rubric:

 

Section

Pass

Credit

Distinction

High Distinction

1. Introduction &

Conclusion (5)

 

Your Introduction provides a limited and patchy introduction to the assignment. It does not adequately outline the purpose of the assignment not does it include a sufficient overview of the structure of the assignment.

Your Conclusion only adequately concludes your assignment and provides a patchy and incomplete summary of the main points in your discussion. [2.5]

Your Introduction provides a reasonable introduction to the assignment. It adequately outlines the purpose of the assignment and includes a sufficient overview of the structure of the assignment. Your Conclusion only adequately concludes your assignment and provides a patchy and incomplete summary of the main points in your discussion. [3]

Your Introduction clearly and concisely introduces the assignment. It provides a clear statement regarding the purpose of the assignment and includes a clear overview of the structure of the assignment.

Your Conclusion clearly and concisely concludes your assignment and provides a clear summary of the main points in your discussion. [3.5]

Your Introduction clearly and concisely introduces the assignment. It provides an outstanding statement regarding the purpose of the assignment and includes an excellent overview of the structure of the assignment.

Your Conclusion clearly and concisely concludes your assignment and provides a succinct and very well written summary of the main points in your discussion.

[4+]

 

2. Overview of the Significant Episode of Communication

(5):

 

Your presentation of the episode of communication is disorganised and lacks the necessary depth and detail required. 

It does an adequate job of meeting the criteria outlined in the marking guide but requires substantially more focus on the communication to improve further. [2.5]

Your presentation of the episode of communication is reasonably organised though lacks the necessary depth and detail required. It does a sound job of meeting the criteria outlined in the marking guide but would benefit from more clarity and more focus on the communication to improve further.

[3]

Your presentation of the episode of communication is well organised and contains the necessary depth and detail required. 

It does a very good job of meeting the criteria outlined in the marking guide but would benefit from a little more clarity and focus on the communication to improve further.

[3.5]

 

Your presentation of the episode of communication is exceptionally well organised and contains excellent depth and detail as required.  It does an outstanding job of meeting the criteria outlined in the marking guide. Exceptional work; well done. [4]

3. Overview of preferred Theoretical

Communication and Counselling Model [10]:

 

Your discussion of your chosen model and overview of its key assumptions / principles is quite basic and lacks the necessary depth / detail required for this complex concept. 

Your discussion relating to the concepts / elements of the model linked to communication is

Your discussion of your chosen model and overview of its key assumptions/ principles is reasonable and provides an acceptable degree of depth / detail as required for this complex concept. 

Your discussion relating to the concepts / elements of the model

Your discussion of your chosen model and overview of its key assumptions/ principles is very well done and includes a very good level of detail & depth as is required for this complex concept. 

Your discussion relating to the concepts / elements of the model linked to communication is very

Your discussion of your chosen model and overview of its key assumptions/ principles is outstanding and includes an excellent level of detail & depth in keeping with what is required for this complex concept. 

Your discussion relating to the concepts / elements of the model

 

 

adequately presented as required by the assignment criteria. Your discussion / rationale provided for the areas of the model you intend to focus on in relation to your episode of communication is patchy and lacks cohesion. [5]

linked to communication is well presented as required by the assignment criteria.

Your discussion / rationale provided for the areas of the model you intend to focus on in relation to your episode of communication is

included to a good standard. [6]

 

well presented as required by the assignment criteria.

Your discussion / rationale provided for the areas of the model you intend to focus on in relation to your episode of communication is included to a very good standard.

[7]

linked to communication is outstanding.

Your discussion / rationale provided for the areas of the model you intend to focus on in relation to your episode of communication is included to an outstanding level. [8+]

 

4. Application of chosen theoretical communication and counselling model to practice

[15]:

 

Your discussion of the application of your chosen Model’s to your described episode of communication  with your consumer is quite basic and lacks the necessary depth / detail required for this complex concept. 

The elements (of the Model) you have presented and applied are partially relevant though they lack the necessary focus on the communication required by the assignment.

The examples from the communication you have presented as evidence for you applied the model (and how / where you saw it influencing the communication) are sound though lack the critical depth and detail warranted.

You have provided an acceptable level of literature to support your discussion however your discussion lacks the integration of sound evidence/research to fully realise your contentions. [8]

Your discussion of the application of your chosen Model’s to your

 described episode of communication 

with your consumer is quite good overall however it lacks the necessary depth / detail required for this complex concept.  The elements (of the Model) you have presented and applied are generally relevant though they lack the necessary focus on the communication required by the assignment.

The examples from the communication you have presented as evidence for you applied the model (and how / where you saw it influencing the communication) are will considered however they lack the critical depth and detail warranted for the assignment. You have provided a solid body of literature to support your discussion however your discussion lacks the integration of sound

evidence/research to fully realise your contentions. [10]

 

Your discussion of the application of your chosen Model’s to your

 described episode of communication 

with your consumer is very well done overall containing the necessary depth / detail required for this complex concept.  The elements (of the Model) you have presented and applied are very relevant with a good focus on the communication required by the assignment.

The examples from the communication you have presented as evidence for you applied the model (and how / where you saw it influencing the communication) are will considered with the critical depth and detail warranted for the assignment.

You have provided a solid body of literature to support your discussion that you have integrated very smoothly into the discussion to fully realise your contentions. [11]

Your discussion of the application of your chosen Model’s to your

 described episode of communication 

with your consumer is outstanding, containing the necessary depth / detail required for this complex concept. 

The elements (of the Model) you have presented and applied are wholly relevant with an excellent focus on the communication required by the assignment. The examples from the communication you have presented as evidence for you applied the model (and how / where you saw it influencing the communication) are outstanding with the critical depth and detail warranted for the assignment.

You have provided an excellent body of literature to support your discussion that you have integrated very smoothly into the discussion to fully realise your contentions. [12+]

5. Analysis of the

communication process, including [10]:

 

Your discussion around areas such as effective and ineffective use of self / communication strengths and weaknesses / rapport development

/ verbal and non-verbal communication etc. as per the cues in the marking guide) is generally consistent with the earlier reflection

and discussion through the assignment.

You have not focused adequately on specific aspects of the

communication in discussing these concepts and have provided few or vague examples from the episode to support your discussion.

You have provided the minimum

level of (poorly integrated) literature required to support your discussion.

[5]

Your discussion around areas such as effective and ineffective use of self / communication strengths and weaknesses / rapport development

/ verbal and non-verbal communication etc. as per the cues in the marking guide) is generally well done in extending on from your earlier discussion through the assignment.

You have focused on specific aspects of the communication in discussing these concepts and have provided examples from the episode to support your discussion. You have provided a reasonable level of well-integrated literature (as was required for the assignment) to support your discussion. [6]

Your discussion around areas such as effective and ineffective use of self / communication strengths and weaknesses / rapport development

/ verbal and non-verbal communication etc. as per the cues in the marking guide) is very well done as it extends smoothly on from your earlier discussion through the assignment.

You have focused on specific aspects of the communication in very good detail and in discussing these concepts and have provided examples from the episode to support your discussion. You have provided a very solid body of well-integrated literature (as was required for the assignment) to support your discussion. [7]

Your discussion around areas such as effective and ineffective use of self / communication strengths and weaknesses / rapport development

/ verbal and non-verbal communication etc. as per the cues in the marking guide) is excellent as it extends seamlessly on from your earlier discussion through the assignment.

You have focused on specific aspects of the communication in excellent detail and in discussing these concepts and have provided very well-chosen examples from the episode to support your discussion. You have provided an excellent body of well-integrated literature (as was required for the assignment) to support your discussion. [8+]

 

6. Demonstrates communication and referencing skills that (5):

 

Your work includes: 

Very poor standard of referencing. Consistent errors in APA referencing style / format. Inadequate use of literature to

support your work. [2.5] 

 

You have provided an acceptable level of literature required to support your discussion. 

Poor standard of referencing overall. Some errors in APA referencing

style / format. [3]

 

You have provided a good level of literature required to support your discussion.

Very good poor standard of referencing overall. Occasional errors in APA referencing style / format only. Very good use of literature to support your work. [3.5]

You have provided an excellent of literature beyond what was required to support your discussion. Excellent standard of referencing overall.

No significant errors in APA referencing style / format.

Outstanding use of high literature to support your work. [4+]

 

 

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