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The Australian Consumer Law- Assessment answers

Ans 1: The Australian Consumer Law which is also known as ACL fixes up customer rights which are called as customer guarantees. These rights involve replacement, repair or refund. It also includes compensation for any kind of damage and loss and it can also cancel a defective service.


Ans 2: As per the Australian Consumer Law whenever a customer purchases a service or o product it comes with automatic guarantee. These guarantees apply when the customers purchase anything and it is not right. The customer guarantees which apply for both products and services under the Australian Consumer Law are:



Ans 3: The types of products and services which are covered by the consumer guarantee are household products including furniture and electrical appliances which frequently come with a guarantee.


Ans 4: The signs which show no refunds are opposite to the law. Since it states that the customer will not get a refund in any case even if the delivered goods or services has some problems. These problems include a defect or absence of due care. This is opposite to a company refunds and returns policy.


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